This module will process raw switch data used to produce meaningful switch performance reports, which include short and long attendant console reports and trunk utilization studies.


Trunk Busy Hour


• Trunk Capacities • Short and Long Term Reporting • ACD Statistics
• Automated Report • Console Studies • Scheduling Customer Definable
• Host Traffic • Reports and Charts • Remote Traffic
• Integrated Report Wizard

System Graphics Capabilities


• 2D and 3D Charting • Bar, Line, Area and Step Charts • Predefined Templates for each module
• Automated Chart Delivery • Customizable Template • Customer Definable Schedules
• Custom Lighting Effects • Integrated Report Wizard • 3D Rotation
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