With converging technologies, it is imperative to protect your current switching system investment. Switch Expert interfaces with your current system’s hardware and software, maximizing this investment. SE is a fully automated down-stream processor that provides you with the ability to initiate ad hoc queries along with custom reports and graphs. SE provides system wide reporting that Maintenance Technicians, Switching System Managers, Systems Engineers, ACD, UCD and Console Supervisors can use on a daily basis. With SE, the aforementioned personnel will now have an intuitive and easy-to-use tool that will provide the detailed reports they need to perform their respective duties in an accurate and timely manner.

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